If you have any other questions, please do not hesitate to contact us. Our goal is that you are 100% delighted with your order.
If you are not happy with any product purchased from Sunward Hobbies, you can return it to us for a replacement, full refund, or credit within 30 days of purchase (less shipping and handling). All goods must be in the original packaging, unused, and in original condition. Special orders, spray paints, fuel, batteries, software, glow plugs, rocket motors, igniters, and books are not returnable or refundable.
WE SHIP FAST – We try to have everything in stock and ship within one to two business day. If we are unable to, we will contact you with details.
Support is readily available! We don’t hide here. An address for mail contact is readily available. A phone call is always welcome and no pushing numbers to get to a dead end. Unless we are on the road or in the shop, we always answer your phone calls. Messages are returned as soon as possible. We personally answer all of your emails. We have no automatic responder with useless answers.
Sunward is a rapidly growing company and we are dedicated to producing quality products for the Hobbyist.
For sales to Canada, please visit our general hobby site at sunwardhobbies.ca